F A Q

Where are you based? Do you ship (to other states)? We are based in NYC (Nimbus Kitchen, 196 Stanton St.) and Honolulu. We can deliver within our areas. The delivery fee ranges from $20-70 in the NY/NJ region, and $15-45 in Honolulu. Unfortunately, we cannot ship them.

Can I pick up the day before? Only yang-gaeng and da-shik can be picked up the day before. All other items are only available on the day of your event as they are steamed fresh the morning-of and will harden over the course of the day.

How do I know which item is what? Please refer to our menu for descriptions and photos.

How should I store the desserts? We recommend to store in room temperature and enclosed in a container (or in the box they come packaged in).

Please avoid direct sunlight, heater, and AC. Everything should be consumed on the same day for optimal taste. *Yang-gaeng and da-shik can be refrigerated up to 3 days.*

Are your desserts gluten free and/or vegan? All of our desserts are gluten free and most of them are vegan. Song-pyeon are not vegan as they contain honey.

Are the colors, flowers, or shapes customizable? Colors are customizable! Let us know in the email inquiry of the color palette you have in mind. If no color palette is requested, we will offer our items in our assorted pastel tones. For flowers/design, if you have anything in mind, please let us know as well!

What's the next step? Please submit the order form under CONTACT, and we will write back within 2-3 days.

We appreciate your patience and we can’t wait to share our treats with you!